WHEN UNEXPECTED CONDITIONS OCCUR…
CHICAGO RENOVATION & DEVELOPMENT BRINGS SOLUTIONS, RATHER THAN EXCUSES.
What sets us apart from other remodelers in Chicago
Every remodeling project has unforeseen problems that arise. CRD doesn’t pretend that the construction process is without its share of surprises, but does promise to be upfront about the issues and works with you to solve them. Don’t get caught in the “I gottcha” game. When surprises happen that’s when many contractors know they can rack up the prices because you’re in a bind: you can either stop work or pay outrageous costs to get the problem fixed. When problems do come up you might pay more, but you’ll pay a fair rate, not the “I gotcha” rate many other Chicago remodeling contractors give you.
” I met with one of the largest remodeling contractor companies in the Chicago area. They sent a “salesperson” out to meet with us who promised us we could do anything we wanted. When we spoke about the scope of the project he told me they might have to underpin a section of the house where we wanted to build the addition. He told us that underpinning could cost a substantial amount more. He asked about our budget and I gave him a number. The first quote came back right on the number and without the underpinning. I had the company write up the contract with a contingency which said: if we needed to underpin we could get out of the contract. They sent out their engineers and determined we would indeed need to underpin and the cost would be another 40K. I said thank you but we will cancel the contract – that is when the hard sell started happening. He called me back that day and said they could do it for 30K – I said no then he said how about 20K. Finally the owner of the company called and offered to do it for free. That is when I said I wanted my deposit back. If they could go from 40K to zero in 24 hours – how much was the markup or how much were we overpaying for all of the other work.
What I liked about Brad is that he was up front from the beginning and gave honest quotes. “